Contact support (include hours & expected response times)
Our team is here to help. Whether you have a question about your account, need help with a mailing, or want to report an issue, we offer multiple ways to reach us quickly.
Contact Support
Phone
509-348-2615
Email
support@certificateofservice.com
Live Chat
Visit app.certificateofservice.com and click the Help button on our website, then Connect With Us to connect with our team instantly via live chat.
Office Hours
Monday – Friday, 8:00 AM – 4:00 PM PST
Closed on all postal holidays
Response Times
When you contact us by phone or live chat during office hours, you'll be connected with a member of our support team directly. For email inquiries, we aim for a response within 1 hour during normal office hours. Emails received after hours, on weekends, or on postal holidays will be addressed on the next available business day.
For the fastest assistance, we recommend calling us or using the live chat feature on our website during office hours.