Configure notifications

Notifications are grouped into Personal Activity, for your own jobs, and Organization Activity, for activity across your organization.

1. Log in to your Certificate of Service account.
2. Click Settings in the bottom left corner.
3. Click Notifications.

These alerts relate to jobs you submit.

• Job Submission: Alert when you submit a job.
• Job On Hold: Alert when your job is on hold.
• Job Completion: Alert when your job is complete. You can also choose to attach the Certificate of Service and the invoice to this email.

These alerts relate to activity across your organization.

• Teammate's Job Submission: Alert when a teammate submits a job.
• Teammate's Job On Hold: Alert when a teammate's job is on hold.
• Teammate's Job Completion: Alert when a teammate's job is complete. You can also choose to attach the Certificate of Service and the invoice to this email.
• Teammate Requests: Alert when a teammate requests access to your organization.
• Payment Declined: Alert when a payment declines.

1. Locate the notification you want to update.
2. Check the box under Email to receive that alert by email.
3. Check the box under SMS to receive that alert by text message.
4. Uncheck a box to stop receiving that alert through that channel.

Changes to your notification preferences take effect immediately.